At E-Scalers Ltd (“we,” “our,” or “us”), accessible from www.escalersltd.com, protecting the privacy and security of our clients and site visitors is a top priority. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our e-commerce management and consulting services.

1. Information We Collect

We collect several types of information to provide and improve our services to you:

  • Personal Identification Information: Name, email address, phone number, company name, and billing details when you fill out contact forms, book a strategy call, or register for our services.
  • Account & Business Data: Information related to your Amazon Seller Central account or store operations required to perform our consulting and management services.
  • Log & Technical Data: IP addresses, browser types, operating systems, referring URLs, and pages viewed during your visit to analyze site traffic and enhance user experience.
  • Cookies & Tracking Technologies: Standard web cookies to remember user preferences, track website analytics, and improve navigation.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To deliver, operate, and maintain our e-commerce management services.
  • To communicate with you, respond to inquiries, and provide customer support.
  • To process transactions, invoicing, and service onboarding.
  • To optimize our website performance, layout, and user interface.
  • To ensure compliance with legal obligations and prevent fraudulent activity.

3. Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

  • Service Providers: Trusted third-party vendors and software tools that assist us in operating our website, processing payments, or delivering logistics services (under strict confidentiality agreements).
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, client data may be transferred as part of business operations.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Links & Disclaimers

Our website may contain links to third-party websites (such as Amazon or external tools). E-Scalers Ltd is an independent entity and is not affiliated, endorsed by, or officially connected with Amazon.com, Inc. We are not responsible for the privacy practices or content of third-party platforms.

6. Your Data Rights

Depending on your location, you have the right to:

  • Access, update, or request deletion of the personal information we hold about you.
  • Opt out of receiving promotional or marketing communications from us at any time.
  • Request a copy of the personal data you have provided to us.

7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: